Jira: Incident Management | Workflows | Agile Projects

Transform your project management skills with Atlassian JIRA, mastering incident handling, workflows, and Agile methods.

What you'll learn

The incident management process and its implementation in JIRA.

How to create and manage sub-tasks and issues in JIRA.

Configuring workflows, tracking progress, and generating reports.

Agile project management fundamentals and Agile boards in JIRA.

Administrative tasks like project setup and user management.

Requirements

Basic knowledge of project management concepts. Familiarity with Agile methodologies is helpful but not mandatory. Access to a JIRA account for hands-on practice (cloud or server).

Description

IntroductionAtlassian JIRA is a powerful tool for managing incidents, workflows, and Agile projects, used by teams worldwide to streamline their processes and enhance collaboration. This course takes you from the fundamentals of JIRA to its advanced capabilities, empowering you to manage incidents, design workflows, and oversee Agile projects efficiently. Through hands-on examples and step-by-step guidance, you'll unlock the full potential of JIRA to deliver results in any organizational setting.Section-wise WriteupSection 1: Atlassian JIRA - Incident Management & SubtasksThis section introduces JIRA's core functionality in incident management. You'll explore the incident management process, understand JIRA's interface, and learn about different versions of the platform. Hands-on practice helps you create and manage sub-tasks, configure issue fields, and explore advanced options for issue handling. By the end of this section, you'll be adept at using JIRA for managing incidents and subtasks effectively.Section 2: Atlassian JIRA - Workflows & ProjectsBuilding on the basics, this section focuses on JIRA's workflow and project management capabilities. You'll learn to track workflow progress, generate insightful reports, and navigate JIRA's administrative features for project management. Additionally, this section delves into Agile methodologies, explaining Agile projects, reports, and how to manage boards in JIRA Agile. By mastering these skills, you'll be equipped to oversee complex projects with ease.ConclusionThis course equips you with the skills to harness JIRA for incident management, workflow optimization, and Agile project management. By learning to navigate JIRA's features and applying them to real-world scenarios, you'll become proficient in using the platform to drive productivity and collaboration in your organization.

Overview

Section 1: Atlassian JIRA- Incident Management & Subtasks

Lecture 1 Incident Management Process

Lecture 2 What is JIRA

Lecture 3 Versions

Lecture 4 Hands on

Lecture 5 Issue Fields

Lecture 6 How to create sub-tasks

Lecture 7 Manage Issues

Lecture 8 More Options

Section 2: Atlassian JIRA- Workflows & Projects

Lecture 9 Workflow progress

Lecture 10 Reports in JIRA

Lecture 11 JIRA admin-project management

Lecture 12 User Management

Lecture 13 Understanding Agile Project

Lecture 14 Understanding Agile Reports

Lecture 15 Managing boards in JIRA agile

Agile practitioners who want to enhance their use of JIRA for Agile projects.,Team leads and administrators managing JIRA in organizational setups.,Beginners aiming to learn project management using JIRA from scratch.,Project managers looking to improve their incident and workflow management.