Navigating Ambiguity
Navigating Ambiguity
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 51m | 641 MB
Instructor: Eric Zackrison
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 51m | 641 MB
Instructor: Eric Zackrison
Ambiguity causes a lot of problems. Think about it—a lack of clarity in a relationship or a misunderstanding of your boss' expectations can be costly. But what if you could use ambiguity as a tool to help you grow? In this course, Dr. Eric Zackrison shares how ambiguity can unlock all kinds of new opportunities.
Eric defines what ambiguity truly is and why it can be so problematic. He then dives into high-stakes scenarios when uncertainty should be reduced or eliminated, like in conversations or when setting expectations. He balances out the negative chatter by digging into situations when ambiguity should always be welcome, such as problem-solving or learning new skills. After watching this course, you'll be prepared to confidently navigate ambiguity and use it as a skill to help yourself and others.
Learning objectives
- Define ambiguity and uncertainty, identifying their sources and impacts on personal and professional life.
- Evaluate strategies for resolving ambiguity in interpersonal relationships, including effective communication techniques and assumption questioning.
- Apply tools for managing role and task ambiguity through clear job descriptions and responsibility negotiations.
- Develop techniques to harness ambiguity for empowering oneself and others, fostering a culture of learning and development.
- Create actionable plans to approach and resolve conflicts caused by language ambiguity, focusing on precision in communication.
- Analyze the effects of personal perceptions, biases, and interpretations on interactions and decision-making, developing methods for objective assessment.
- Organize and execute experiments to navigate through uncertainty and ambiguity in decision-making processes.
- Produce clear and concise email communications that preemptively address potential ambiguities.
- Justify the importance of setting clear expectations in all forms of relationships to minimize conflicts and misunderstandings.
- Solve ambiguous situations by utilizing a variational approach, acknowledging multiple paths to reach desired outcomes.
Navigating Ambiguity
