Soft Skills for Support Agents | IT | Customer Support
2025-01-11
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English (US) | Size: 3.43 GB | Duration: 2h 9m
2025-01-11
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English (US) | Size: 3.43 GB | Duration: 2h 9m
Everyone can benefit from better soft skills | De-Escalation | Expectations | Empathy | Active Listening