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  3. IT Service Management

IT Vendor Management Foundations

Posted By: lucky_aut
Date: 9 May 2024 17:14:27
IT Vendor Management Foundations

IT Vendor Management Foundations
Released: 5/8/2024
Duration: 52m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 146 MB
Genre: eLearning | Language: English
Details

Modernizing the Service Desk [Updated: 2/5/2024]

Posted By: IrGens
Date: 6 Feb 2024 00:21:21
Modernizing the Service Desk [Updated: 2/5/2024]

Modernizing the Service Desk [Updated: 2/5/2024]
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 40m | 282 MB
Instructor: David Pultorak
Details

Learning ServiceNow (Next Experience UI)

Posted By: IrGens
Date: 25 Jan 2024 19:15:02
Learning ServiceNow (Next Experience UI)

Learning ServiceNow (Next Experience UI)
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 56m | 294 MB
Instructor: Kevin Recio
Details

Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts

Posted By: lucky_aut
Date: 24 Jan 2024 18:06:24
Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts

Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
Updated: 1/24/2024
Duration: 1h 34m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 187 MB
Genre: eLearning | Language: English
Details

IT Service Desk: Monitoring and Metrics Fundamentals

Posted By: lucky_aut
Date: 16 Nov 2023 07:30:12
IT Service Desk: Monitoring and Metrics Fundamentals

IT Service Desk: Monitoring and Metrics Fundamentals
Released: 8/28/2019
Duration: 58m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 159 MB
Genre: eLearning | Language: English
Details

Learning ITIL (2023)

Posted By: lucky_aut
Date: 31 Aug 2023 16:07:14
Learning ITIL (2023)

Learning ITIL®
Released: 8/30/2023
Duration: 1h 38m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 223 MB
Genre: eLearning | Language: English
Details

Introduction to Service Management with ITIL 4

Posted By: lucky_aut
Date: 11 Aug 2023 06:02:46
Introduction to Service Management with ITIL 4

Introduction to Service Management with ITIL 4
Last updated 10/2022
Duration: 1h46m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 949 MB
Genre: eLearning | Language: English

Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices
Details

Learning Lean IT

Posted By: lucky_aut
Date: 3 Aug 2023 12:18:34
Learning Lean IT

Learning Lean IT
Duration: 49m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 95 MB
Genre: eLearning | Language: English
Details

It Service Management With Itil 4 Foundation -Full Training

Posted By: Sigha
Date: 28 Jun 2023 05:56:14
It Service Management With Itil 4 Foundation -Full Training

It Service Management With Itil 4 Foundation -Full Training
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English (US) | Size: 1.03 GB | Duration: 2h 52m

Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices.
Details

Learning ITIL

Posted By: lucky_aut
Date: 26 Jun 2023 14:37:14
Learning ITIL

Learning ITIL®
Duration: 1h 19m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 154 MB
Genre: eLearning | Language: English
Details

Itil Service Desk - Overview Of Operations

Posted By: Sigha
Date: 26 Apr 2023 06:00:08
Itil Service Desk - Overview Of Operations

Itil Service Desk - Overview Of Operations
Last updated 4/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English (US) | Size: 507.74 MB | Duration: 1h 37m

A practical guide to operations of an ITIL service / help desk and the things you should do to set these up
Details

Itil Capacity And Availability - A Practical Set Up Guide

Posted By: Sigha
Date: 30 Mar 2023 07:31:07
Itil Capacity And Availability - A Practical Set Up Guide

Itil Capacity And Availability - A Practical Set Up Guide
Last updated 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 359.88 MB | Duration: 1h 14m

A practical guide to ITIL Capacity & Availability application in reality - some ITIL and business crossover
Details

Iso/Iec 20000-1:2018. Service Management System

Posted By: Sigha
Date: 28 Mar 2023 02:06:38
Iso/Iec 20000-1:2018. Service Management System

Iso/Iec 20000-1:2018. Service Management System
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.41 GB | Duration: 3h 15m

Understand the requirements for a service management system according to ISO/IEC 20000-1
Details

IT Service Desk: Service Management

Posted By: lucky_aut
Date: 16 Feb 2023 17:18:41
IT Service Desk: Service Management

IT Service Desk: Service Management
Last updated 12/2/2019
Duration: 1h 24m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 544 MB
Genre: eLearning | Language: English
Details

IT Service Management ISO/IEC 20000 Essential Course

Posted By: lucky_aut
Date: 30 Dec 2022 16:27:25
IT Service Management ISO/IEC 20000 Essential Course

IT Service Management ISO/IEC 20000 Essential Course
Last updated 2022-12-28
Duration: 02:30:35 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 998 MB
Genre: eLearning | Language: English [Auto]

In this course, you will learn about IT Service Management and ISO 20000 and also best practices for ISO/IEC 20000.
Details
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