The Quick Start Guide To Business Analysis

Learn the very basics of the business analysis

What you'll learn

The right questions to ask

Represent the information - using text, diagrams and mock-ups

Manage your requirements

Collaborate successfully with the stakeholders

Requirements

No prior experience with Business Analysis is needed

Description

A quick and easy guide to Business analysis for beginners - understand the tasks a BA does every day. The course contains many examples and tricks. The following topics are covered:The right questions to ask - high level questions to understand the big picture and detailed questions to figure out the processing logicHow to represent the information - using text, diagrams and  wireframes. Use workflow diagrams to represent the process. Create wireframes to discuss the UI for the new features. Understand different formats to describe the processing logicHow to manage your requirements - create tasks on Jira and manage them. Understand the requirements quality criteria and break down the tasks properly.Collaborate successfully with the stakeholders - understand who the stakeholders are and various ways to approach them. Organize various types of meetings and use different communication channels depending on the context. The most common situations are represented with examples. Learn how to validate your requirements with the business stakeholdersMore than 1 hour of video content, 5 tutorials, 5 additional examples with downloadable resourcesAre you curious what GIVEN WHEN THEN means, or what the difference between a wireframe and a mock-up is? Can you guess what brainstorming actually means? Then let's get started!

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Learning Objectives

Lecture 3 The Importance of Business Analysis

Section 2: Prepare your questions

Lecture 4 Learning objectives

Lecture 5 High level questions

Lecture 6 Tutorial: High level questions - add voucher functionality to the online shop

Lecture 7 Detailed questions

Lecture 8 Tips and tricks

Lecture 9 Tutorial: Detailed questions - add voucher functionality to the online shop

Section 3: Workflow diagrams

Lecture 10 Learning objectives

Lecture 11 A simple workflow diagram

Lecture 12 Tips and tricks

Lecture 13 Tutorial: Simple workflow diagram - purchase and redeem a voucher

Lecture 14 Example: Redeem a voucher

Lecture 15 Workflow diagram with several parties

Lecture 16 Example: Purchase and redeem a voucher

Section 4: Wireframes and usability

Lecture 17 Learning objectives

Lecture 18 Wireframes, mockups, prototypes

Lecture 19 Importance of wireframes

Lecture 20 Usability rules

Lecture 21 Tips and tricks

Lecture 22 Tutorial: Build a wireframe - redeem a voucher

Lecture 23 More examples

Section 5: How to describe requirements

Lecture 24 Learning objectives

Lecture 25 High level requirements

Lecture 26 Confluence tutorial: High level requirements using Product requirements template

Lecture 27 Break down the requirements

Lecture 28 Requirements quality

Lecture 29 Requirement name

Lecture 30 Requirement description (acceptance criteria)

Lecture 31 Example: Free form text - select a voucher

Lecture 32 Example: GIVEN WHEN THEN - select a voucher

Lecture 33 Tips and tricks

Section 6: Jira tutorial

Lecture 34 Learning objectives

Lecture 35 Organize into epics and user stories

Lecture 36 Main properties of epics and user stories

Lecture 37 Tips and tricks

Lecture 38 Requirements lifecycle

Section 7: Work with the stakeholders

Lecture 39 Learning objectives

Lecture 40 Who are the stakeholders

Lecture 41 Organizational chart

Lecture 42 Tips and tricks

Lecture 43 Situation 1: Organize a call

Lecture 44 Situation 2: Notify about a delay

Lecture 45 Situation 3: The client has complained

Lecture 46 Situation 4: The dev team tells you that something cannot be implemented

Lecture 47 Types of communication

Lecture 48 Types of meetings to elicit the requirements

Lecture 49 Separate the elicitation meetings from meetings with the dev team

Lecture 50 Situation 5: The client would like a new section “Recently viewed products"

Lecture 51 Situation 6: The client wants a new order management system to be implemented

Lecture 52 Discuss and validate the requirements

Beginner Business Analysts who would like to understand the basics, to streamline their work