Business English For Professionals: Workplace Communication

Business English for Effective Workplace Communication and Corporate Discussions

What you'll learn

Master Business Vocabulary and Jargon

Improve Email and Written Communication

Enhance Listening and Speaking Skills

Understand Business Etiquette and Culture in a Changing Environment

Requirements

Intermediate English Speakers

Advanced Level English Speakers

No experience in Business needed but must have a good level of English

Description

In this course you will discover all the skills, vocabulary and information you need in order to sound more professional in the workplace, more fluent in your written communication and really build your understanding of Business English in an international capacity. Students who choose this course do so as they are motivated to develop their business communication skills to:Improve clarity and professionalism in written correspondence (emails, reports, presentations).Speak confidently in meetings, phone calls, and virtual conferences.Strengthen your understanding of business-specific vocabulary, terminology, and etiquette.Navigate the cultural differences and expectations in cross-cultural communication within global business settings.This course is ideal for individuals looking to enhance their English proficiency to advance in their careers, improve their professional relationships, and build greater confidence in all aspects of business communication.Master Business Vocabulary and Jargon: Gain proficiency in industry-specific terms and commonly used business expressions to confidently participate in meetings, discussions, and negotiations.Improve Email and Written Communication: Learn to write clear, professional emails, reports, and presentations with the correct tone, structure, and grammar for effective workplace communication.Enhance Listening and Speaking Skills: Develop active listening techniques and practice speaking fluently in meetings, conference calls, and one-on-one interactions, focusing on clarity, pronunciation, and confidence.Understand Business Etiquette and Culture: Learn the key cultural norms and professional etiquette that influence communication in international business environments, including greetings, gestures, and negotiation styles.Feel Confident Using Phrasal Verbs and Corporate Vocabulary: Not only will you learn new words and phrasal verbs, but how to use them in context, building your confidence in using them in real life situations.These learning goals aim to cover the essential communication skills required in a professional setting, giving you the tools to thrive in English-speaking workplaces.The creator of this course has been teaching Business English for 5 years, runs her own business, and has 5 years prior experience working in Marketing in London. The course has been created from her own experiences and knowledge of working in corporations as well as general knowledge of Business English.

Overview

Section 1: Introduction

Lecture 1 Introduction

Section 2: Industries and Companies

Lecture 2 Vocabulary and Phrasal Verbs

Lecture 3 Types of Business

Lecture 4 Self Study

Section 3: Globalisation and Economic Policy

Lecture 5 Understanding of Globalisation

Lecture 6 Understanding of Economic Policy

Lecture 7 Self Study

Section 4: Structure and Management

Lecture 8 Departments and Structure

Lecture 9 Agile Working and the Changing Environment

Lecture 10 Discussions and Phrasal Verbs

Lecture 11 SWOT Analysis

Section 5: Managing People and Discussions

Lecture 12 Characteristics Vocabulary

Lecture 13 Leader or Boss?

Lecture 14 Types of Communication

Section 6: Presentations and How to Present

Lecture 15 Presentation Styles

Lecture 16 Presentation Structure

Lecture 17 Key Presentation Phrases - What to say?

Lecture 18 How To Present - Being Lively and Engaging

Section 7: Technology in the Workplace

Lecture 19 Vocab and computers

Lecture 20 Artificial Intelligence Vocab and Understanding

Lecture 21 Positive Impacts of AI

Lecture 22 Negative Impacts of AI

Section 8: Networking and Your Self Introduction

Lecture 23 First Impressions, Are They Important?

Lecture 24 Basic Self Introduction Rules and Techniques

Lecture 25 Body Language, Tone and Cultural Differences

Lecture 26 Key Phrases and Vocabulary

Section 9: Emails and Email Writing

Lecture 27 Good Email Etiquette

Lecture 28 General Email Structure

Lecture 29 Real Life Email Examples

Lecture 30 Answering Difficult Emails: Customer Complaints

Section 10: Dealing With No, Conflict Resolution

Lecture 31 Politeness and Softening

Lecture 32 Responding to Objections

Lecture 33 Ending A Negative Sales Call

Lecture 34 Building An Argument

Section 11: CV/Resume And Cover Letter Writing

Lecture 35 CV Writing and Template

Lecture 36 Qualities and Skills - CV Writing

Lecture 37 Cover Letter Template, Cover Letter Writing

Lecture 38 Cover Letter Action Verbs

Section 12: Business English Jargon And Terminology

Lecture 39 Common Jargon For The Workplace

Lecture 40 Common Business English Idioms

Lecture 41 Common Business English Phrasal Verbs

Section 13: Course Recap

Lecture 42 Final Words

This course is designed for non-native English speakers who are working professionals seeking to improve their language skills for better performance and career growth in the workplace. Participants may come from a wide range of industries, including finance, technology, healthcare, marketing, or manufacturing, and typically hold positions such as managers, team leaders, project coordinators, or technical experts.