Become An Effective Communicator

Leadership & Management Series Part 2: Mastering Essential Communication Skills

What you'll learn

Understand the communication process and its essential components.

Apply the seven C's of communication for clarity, conciseness, and effectiveness.

Recognise and overcome common barriers to effective communication.

Master active listening techniques to foster trust and understanding.

Provide and receive feedback constructively to promote personal and professional growth.

Navigate challenging conversations and adapt to diverse communication styles and cultural contexts.

Requirements

There are no formal prerequisites for this course. It is beginner-friendly and accessible to anyone looking to improve their communication skills. Prior experience in leadership or team management can be helpful but is not required.

Description

Become an Effective Communicator is the second course in the Leadership and Management series by Hains Academy. This course focuses on enhancing your ability to communicate with clarity, empathy, and confidence. Communication is more than just exchanging information; it’s about understanding and connecting with others to achieve shared goals.The course begins with an exploration of the fundamentals of communication, including the processes, principles, and importance of two-way communication. You’ll learn the seven Cs of communication - clarity, conciseness, concreteness, correctness, consideration, completeness, and courtesy - and how to use them to craft impactful messages.Next, you’ll delve into the building blocks of communication, such as verbal and non-verbal elements, common barriers, and effective use of communication channels. Active listening and feedback form the core of the third section, where you’ll master the skills to listen attentively and provide actionable, respectful feedback.The final section focuses on leadership communication, covering techniques for inspiring teams, managing difficult conversations, and navigating intercultural communication.What is primarily taught in this course?Fundamentals of communication and the communication process.The seven Cs for crafting clear and impactful messages.Verbal and non-verbal communication techniques.Strategies to overcome communication barriers.Active listening and providing constructive feedback.Managing difficult conversations and fostering intercultural communication.By the end of this course, you’ll be equipped with the tools to handle various communication challenges confidently and effectively.

Overview

Section 1: Introduction

Lecture 1 Course introduction

Section 2: Section 1 – Effective communication fundamentals

Lecture 2 Section 1 introduction – Effective communication fundamentals

Lecture 3 Lesson 1.1 – The communication process

Lecture 4 Lesson 1.2 – What is effective communication

Lecture 5 Lesson 1.3 – The impact of poor communication

Lecture 6 Lesson 1.4 – Communication as a two-way process

Lecture 7 Section 1 conclusion

Section 3: Section 2 – Building blocks of communication

Lecture 8 Section 2 introduction – Building blocks of communication

Lecture 9 Lesson 2.1 – Verbal and non-verbal communication

Lecture 10 Lesson 2.2 – Communication barriers

Lecture 11 Lesson 2.3 – Communication channels

Lecture 12 Lesson 2.4 – Communication styles

Lecture 13 Section 2 conclusion

Section 4: Section 3 – Active listening and feedback

Lecture 14 Section 3 introduction – Active listening and feedback

Lecture 15 Lesson 3.1 – The impact of active listening

Lecture 16 Lesson 3.2 – Constructive vs deconstructive feedback

Lecture 17 Lesson 3.3 – Providing feedback

Lecture 18 Lesson 3.4 – Receiving feedback

Lecture 19 Section 3 conclusion

Section 5: Section 4 – Communication in leadership

Lecture 20 Section 4 introduction – Communication in leadership

Lecture 21 Lesson 4.1 – Inspiring and motivating teams

Lecture 22 Lesson 4.2 – Delivering impactful presentations

Lecture 23 Lesson 4.3 – Managing difficult conversations

Lecture 24 Lesson 4.4 – Intercultural communication

Lecture 25 Section 4 conclusion

Section 6: Course conclusion

Lecture 26 Course conclusion

Professionals seeking to improve workplace communication and team dynamics.,Leaders and managers aiming to inspire, motivate, and guide their teams effectively.,Individuals looking to enhance interpersonal relationships and conflict resolution skills.,Students and early-career professionals preparing to take on leadership roles.,Anyone eager to build confidence and clarity in communication.