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  3. ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond

Posted By: hill0
Date: 28 Apr 2020 22:06:28
ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
by Claire Agutter
English | 2020 | ISBN: 1787781585 | 224 Pages | EPUB | 2 MB

ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.

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