Short Service Employee

Improve safety and retention with a strong SSE program

What you'll learn
- Define what a Short Service Employee (SSE) is and why the program exists.
- Identify the roles and responsibilities of the Health & Safety Manager and SSE Mentors.
- Recognize the safety procedures, training needs, and identification methods for SSEs.
- Understand the transition process from SSE to full employee and the importance of adaptability.

Requirements
- None

Description
The "Short Service Employee (SSE) Program Training" course is designed to equip organizations, supervisors, safety managers, and mentors with the knowledge and tools needed to properly manage and support employees who are new to a specific role or work environment. These individuals, referred to as Short Service Employees, are at higher risk for incidents due to their unfamiliarity with site-specific procedures, expectations, and team dynamics. This course outlines how to reduce those risks through structured mentorship, supervision, and clear identification procedures.

The training begins by defining what an SSE is and why their first six months are so critical. It then explains the key responsibilities of Health & Safety Managers and experienced employee mentors, providing a framework for how to guide SSEs safely and effectively. Learners will explore identification strategies like visual markers and badges, understand how to properly compose crews with a balance of experience, and apply policies to subcontractor employees as well.

Additionally, the course covers orientation requirements, training modules, and real-world applications of flexibility when facing changing site conditions or client-specific requirements. Whether you're refining an existing SSE program or implementing one for the first time, this course ensures every team member is equipped to support new employees, reduce incident risk, and maintain a culture of safety and growth across all levels of the organization.

Who this course is for:
- Site supervisors responsible for managing new employees
- Health & Safety Managers overseeing safety programs
- Human Resources professionals coordinating onboarding
- Experienced workers selected to mentor Short Service Employees
- Subcontractor managers and safety coordinators
- New employees in construction, energy, or industrial sectors
- Company leaders building or refining SSE safety policies
- Project managers overseeing crew composition and mobilization
- Compliance officers ensuring adherence to SSE protocols
- Trainers and instructional designers creating safety content
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