Artificial Intelligence (AI) for Change Managers

Confident, Safe and Practical Ways to Use AI in Change Management

What you'll learn
Understand what generative AI is and how it supports, not replaces, human-led change work.
Spot where AI can add value across the change lifecycle: Prepare, Design, Deliver, Sustain.
Use AI to draft change deliverables like cange impact assessments, comms plans, and stakeholder maps.
Tailor key messages for different audiences using AI-generated tone, format, and structure.
Analyse feedback and readiness data using AI to spot sentiment, themes, and early risks.
Turn AI insights into targeted actions and interventions to support change adoption.
Apply AI safely and responsibly, aligned to your organisation’s policies and context.
Build confidence using AI as a creative thinking partner in everyday change work.

Requirements
You don’t need any technical background or AI expertise to take this course. All you need is a basic understanding of change management practices. Curiosity, a willingness to experiment, and access to a generative AI tool (like ChatGPT) will help you get the most from the experience.

Description
How to use generative AI to accelerate real-world change workThe pace and complexity of change is increasing—and so are the demands on change managers. This course is designed to help you meet those demands by introducing a powerful new partner: artificial intelligence.AI for Change Managers is a practical, hands-on course that shows you how to safely and confidently integrate generative AI into your day-to-day change work. Whether you’re curious about AI or already experimenting, this course will give you the tools, prompts, and mindset to work smarter—without losing the human heart of what you do.You’ll learn how AI can help you with key change deliverables: drafting a stakeholder map, creating a Change Canvas, analysing feedback, building communications plans, writing a Case for Change, and more. Each module is focused, example-driven, and designed to reflect the real work change practitioners do every day.We’ll walk through a fictional case study—HealthCo—to demonstrate how AI can support every phase of the change lifecycle:Prepare, Design, Deliver, and Sustain. You’ll see how AI speeds up the admin, sharpens the thinking, and gives you a powerful head start—so you can spend more time coaching, influencing, and leading.Alongside practical demos, we’ll cover the essentials of working safely with AI. You’ll understand the risks, the guardrails, and how to stay compliant with your organisation’s policies. No technical background is required—just curiosity, a willingness to experiment, and a change manager’s mindset.By the end of the course, you’ll have a clear view of what AI can and can’t do, how to use it responsibly, and where it adds the most value. You’ll walk away with copy-and-paste prompts, adaptable templates, and the confidence to bring AI into your practice in a way that’s human-first, ethical, and effective.Whether you’re leading large-scale transformation or supporting everyday business change, AI for Change Managers will help you unlock new energy, clarity, and speed in your work.

Who this course is for
This course is for change managers, practitioners, and transformation leads who want to explore how AI can support their work. It’s ideal for those who are curious about AI but unsure where to start—and want practical, real-world applications. Whether you’re leading a major programme or supporting day-to-day change, this course will help you work smarter with AI.