Salesforce Ai Associate Exam Masterclass
Published 1/2025
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.06 GB | Duration: 1h 45m
Published 1/2025
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.06 GB | Duration: 1h 45m
Understand Salesforce AI Features and Concepts to Confidently Prepare for the AI Associate Certification Exam.
What you'll learn
Understand Salesforce AI Fundamentals: Gain a solid foundation in Salesforce AI concepts, including Einstein AI, AI strategies, and real-world applications.
Introduction to Salesforce AI: Gain a foundational understanding of Salesforce AI and its role in transforming business operations.
Explore Key AI Features: Get an overview of Salesforce AI tools like Einstein Bots, Agentforce, and AI Analytics, and their core functionalities.
Understand Real-World Use Cases: Learn how Salesforce AI features are applied in real-world scenarios across sales, service, and marketing.
Prepare for Certification: Build a foundational understanding of key Salesforce AI concepts to confidently start your AI Associate certification journey.
Outcome: By the end, you'll have clarity on Salesforce AI features and a strong base for exploring AI-focused career opportunities.
Requirements
No Prior Salesforce or AI Experience Required: This course is designed for beginners with no technical background.
Basic Computer Skills: Comfort with using a computer, internet, and online platforms will be helpful.
Curiosity to Learn AI Concepts: A passion for understanding how AI is used in business applications is all you need.
Outcome: This course welcomes learners from all backgrounds and is crafted to make Salesforce AI concepts accessible and easy to understand.
Description
Unlock the Power of Salesforce AI with This Beginner-Friendly Certification Masterclass!This course is designed to provide you with a clear understanding of Salesforce AI concepts and key features, aligned with the Salesforce AI Associate Certification Exam structure. Whether you're a Salesforce enthusiast, business user, or someone curious about AI in business applications, this course is your starting point for exploring the world of Salesforce AI.What You’ll Learn:Gain foundational knowledge about Salesforce AI principles and tools.Explore key features like Einstein Bots, Agentforce, and AI Analytics.Understand real-world applications of Salesforce AI in sales, service, and marketing.Build confidence with structured content aligned with the AI Associate Exam topics.Gain practical insights into how AI enhances Salesforce workflows and decision-making, empowering you to contribute effectively in AI-driven projects.Why Take This Course?Beginner-Friendly: No technical background required.Clear Explanations: Complex topics simplified with engaging visuals.Aligned with the Exam: Covers the core topics outlined in the official certification guide.Learn at Your Pace: Self-paced learning designed to fit your schedule.By the end of this course, you'll have a strong foundational understanding of Salesforce AI features and feel confident about taking the Salesforce AI Associate Certification Exam.Join us now and start your Salesforce AI journey with clarity and confidence!
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 Salesforce AI Associate Exam Overview
Section 2: Module 1: AI Fundamentals
Lecture 3 What is Artificial Intelligence?
Lecture 4 The Evolution of AI in Automation and Salesforce
Lecture 5 The AI Landscape
Lecture 6 Natural Language Processing (NLP)
Section 3: Module 2: AI Capabilities in CRM
Lecture 7 Generative AI vs Predictive AI in Salesforce
Lecture 8 Einstein Bots
Section 4: Module 3: Ethical Considerations of AI
Lecture 9 Responsible AI - Salesforce Trusted AI Principles
Lecture 10 Biased AI
Lecture 11 UNESCO - AI in the Court of Law case study
Lecture 12 Privacy and Data Protection Law - European Union Privacy Law Overview
Lecture 13 California Consumer Privacy Act Overview
Section 5: Module 4: Data for AI
Lecture 14 Data Analytics Fundamentals
Lecture 15 Traits of High-Quality Data
Lecture 16 Data Management Best Practices
Lecture 17 Data Freshness, Accuracy, and Bias
Lecture 18 Data Distributions and Variability
Lecture 19 Data Relationships – Correlation and Regression
Section 6: Exam Preparation and Practice
Beginners Curious About AI in Salesforce: Ideal for those new to Salesforce and AI who want to understand key AI features without technical jargon.,Salesforce Enthusiasts: Professionals or students looking to explore how AI is integrated into Salesforce products and workflows.,Business Users and Analysts: Individuals interested in learning how Salesforce AI can improve customer engagement, sales processes, and decision-making.,Certification Aspirants: Those preparing to take the Salesforce AI Associate Certification Exam and seeking a strong foundational understanding.,Outcome: If you're excited about the intersection of AI and Salesforce and want to start your journey in a structured, beginner-friendly way, this course is for you!