Line Manager Training: How To Manage Underperformance

We will look at the ways to manage underperformance, thinking about the challenges that need to be navigated.

What you'll learn

How to start a conversation with an employee who is underperforming.

When to start the process of issuing a disciplinary warning, and what to consider before moving up the levels of warnings.

How to address underperformance when the employee has a health issue.

How to navigate potential claims relating to stress, or bullying.

How to set appropriate targets and monitoring performance against them.

Requirements

No previous experience required.

Description

One of the biggest challenges facing line managers is addressing underperformance. It is often awkward to manage, with employees feeling ‘picked on’ or being asked to do the impossible. It can be compounded by difficulties such as the poor health of an employee, or temporary improvements in performance which soon disappear. In this workshop, we will look at the ways to manage underperformance, thinking about the challenges that need to be navigated and covering:How to start a conversation with an employee who is underperforming.When to start the process of issuing a disciplinary warning, and what to consider before moving up the levels of warnings.Addressing underperformance when the employee has a health issue.Navigating potential claims relating to stress, or bullying.Setting appropriate targets and monitoring performance against them.Exclusive CPD-certified online workshop, led by expert Kathy Daniels, FCIPD, FCMI, PFHEA, employment law specialist:Kathy Daniels FCIPD, FCMI, PFHEA specialises in employment law, writing for a range of sources and also speaking and training across the UK. She is also a Professor at Aston University where she is Associate Pro-Vice Chancellor (Engagement). She is a lay member of the Employment Tribunals, sitting in Birmingham and a fellow of the Chartered Institute of Personnel and Development (CIPD).

Overview

Section 1: Introduction

Lecture 1 Introduction and Learning Outcomes

Lecture 2 The Key to Dealing with Underperformance is to Support Employees to Improve

Lecture 3 How to Start the Conversation

Lecture 4 Underperforming New Employees

Lecture 5 Conversations with Longer-serving Employees

Lecture 6 Useful Interventions Following a Meeting

Lecture 7 Disciplinary Warnings

Lecture 8 How to Ensure You Follow the Acas Code of Practice

Lecture 9 What Happens if You Need to Dismiss an Employee?

Lecture 10 Underperformance due to by Health Issues or a Disability

Lecture 11 Underperformance and Stress and Bullying

Line Managers, HR Managers, Business Owners and anyone wanting to improve their HR skills and develop their people management abilities.