Communication Skills For Your Career Success

Leverage communication skills for impact, influence and success at work.

What you'll learn

Why communication is one of the best skills to learn

The principles of effective communication and how to overcome communication barriers

Understanding the 4 different communication styles to communicate effectively

Leveraging verbals, non-verbals and a strong professional presence to elevate your impact and profile at work

How to harness and develop active listening, empathy and EQ to build strong work relationships

How to give and receive feedback effectively to drive results, outcomes and performance

How students, graduates, professionals and leaders can use communication to amplify their influence and success in the workplace

Requirements

Anyone can take this course, regardless of role, industry or level of seniority

Simply come with an open mind and eagerness to put theory into action

Description

Have you wondered how some people advance in their careers so quickly while others get left behind?And how are some leaders able to bring their teams to new heights, while others fail to inspire?What do you think differentiates the successful from the average?Is it talent, title or IQ?It's the ability to communicate.Virtually anything you want is on the other side of communication.Want a promotion or pay rise? Present your value proposition to your boss.Want a new job? Contact the recruiter.Want a new house? Reach out to the real estate agent.Want a relationship? Ask the girl/guy out.As a HR Manager and TEDx speaker, I’ve seen how people have harnessed communication skills to achieve ambitious goals, attain exceptional results, forge high performing teams and leapfrog the competition.Communication skills can work for you regardless of your title, industry or level of seniority.I've designed this course specifically for practical application, so that you can apply what you've learnt for impact and results right away.So what does the next level of success look like for you?Is it a promotion to a senior or management position?Is it a pay rise?Is it building up your influence and authority in your space?Is it being able to lead and develop a high performing team?What stands between you and your success is the action you need to take.If you're ready to take action and seize the opportunities around you, I look forward to seeing you in the program!

Overview

Section 1: Introduction and Communication 101

Lecture 1 Welcome

Lecture 2 Ultimate common denominator and best skill to learn

Lecture 3 Financial ROI of communication skills

Lecture 4 Principles of effective communication

Lecture 5 Overcoming communication barriers

Lecture 6 Activity: What do you want to get out of this course?

Section 2: Communication Styles

Lecture 7 The 4 communication styles (part 1)

Lecture 8 The 4 communication styles (part 2)

Lecture 9 Activity: Your communication style and their’s

Section 3: Active Listening and Feedback Exchange

Lecture 10 Importance of active listening

Lecture 11 Techniques to improve active listening skills

Lecture 12 How to give and receive feedback

Lecture 13 Activity: Active listening and feedback at work

Section 4: Verbals, Nonverbals and Presence

Lecture 14 Verbal communication

Lecture 15 Non-verbal communication

Lecture 16 Developing a strong professional presence

Lecture 17 Activity: Self assessment of verbals, non-verbals and presence

Section 5: Empathy and Emotional Intelligence (EQ)

Lecture 18 Empathy and EQ at work

Lecture 19 Developing empathy and EQ

Lecture 20 Activity: Exercising empathy and EQ in a heated workplace situation

Section 6: Wrapping it up

Lecture 21 Communication is the business of outcomes and transformation

Lecture 22 Communication use cases for students and graduates

Lecture 23 Communication use cases for professionals

Lecture 24 Communication use cases for leaders

Lecture 25 Activity: What’s next for you?

Professionals who want to leverage communication skills to amplify their success, impact and income in the workplace,Leaders and managers who want to build strong cultures and high performing teams,Professionals who want handy and practical tools to build strong work relationships and be able to confidently give and receive feedback,Anyone who wants to become more competent and confident in their overall communication capability