Generative AI for 80% Reduction in Work Order Processing Time
Generative AI for 80% Reduction in Work Order Processing Time
English | 2025 | ISBN: 9781806113217 | 83 Pages | EPUB | 5 MB
English | 2025 | ISBN: 9781806113217 | 83 Pages | EPUB | 5 MB
The problem: Black Dome faced “data chaos” from receiving work orders in fragmented formats—PDFs, images, and emails. Manual data entry was inefficient, costly, and error-prone, creating workflow delays and reducing overall productivity.
The solution: Automated ingestion, cleaning, and structuring of unstructured data, integrating seamlessly into Black Dome’s existing systems, with a natural language chatbot interface.
Key results: 80% cost savings through internal automation, processing times for work orders reduced from 30–40 minutes per order to a simple document upload, improved data accuracy and reliability of work order instructions, simplified employee experience, shifting focus to higher-value tasks.