Performance Benchmarking: Measuring and Managing Performance

"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up."Rick AntleWilliam S. Beinecke Professor of Accounting, Yale School of ManagementCFO, Compensation Valuation, Inc."I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way."Jon A. ChilingerianProfessor, Brandeis University and INSEAD"Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking."Christian ParbølDirector, DONG Energy"This book is the primer on benchmarking for performance management."Albert BirckBusiness Performance Manager, Maersk Oil"This excellent book provides a non technical introduction for performance management."Misja Mikkers,Director, Dutch Health Care Authority"With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments."Stig P. ChristensenSenior R&D Director, COWI

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