The Assertiveness Pocketbook
Max A. Eggert, "The Assertiveness Pocketbook "
English | ISBN: 1870471458 | 1999 | 112 pages | PDF | 1107 KB
English | ISBN: 1870471458 | 1999 | 112 pages | PDF | 1107 KB
This handy pocketbook looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. It contains advice on how to overcome self-defeating beliefs and how to deal with recurring problems. "Will appeal to anyone in human resources or management training. It is successful in keeping jargon to a minimum without loss of precision. The concepts are immediately relevant, and each page will offer you a new idea, a new skill or a new way to look at a situation.