Collaborative Business Design : The Fundamentals

Collaborative business service design (CBSD) is a methodology to help business and IT cooperate more effectively to create IT-driven business services that fully support business requirements. This adapted version of CBSD for the Fundamentals Series explores the characteristics of IT-driven business services, their requirements and how to gather the right requirements to improve the service lifecycle throughout design, development and maintenance until decommissioning.

By understanding IT-driven business services and anchoring them in a service design statement (SDS), you will be able to accelerate the translation of the needs of the business to the delivery of IT-intensive business services. Product overview CBSD supports portfolio, programme and project management by identifying key questions and structuring the creative process of designing services.

Insight into the CBSD approach to deriving an SDS is therefore a practical and powerful tool to help you:

- Promote a coherent design so that fundamental issues and requirements of needs are mapped, based on different perspectives between demand and supply;
- Gain insight into the dynamics between stakeholders within an enterprise;
- Reflect on and formulate a practical and realistic roadmap; and
- Guide the development, build, programme management and maintenance of IT-driven business services.

CBSD complements existing frameworks such as TOGAF®, IT4IT, BiSL® Next and ITIL® by focusing on business architecture, a subject rarely discussed before designing an IT-intensive, complex business service.


If you want to support my blog, then you can buy a premium account through any of my files (i.e. on the download page of my book). In this case, I get a percent of sale and can continue to delight you with new books!