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SERVE 2014 - The role of service in the tourism & hospitality industry

Posted By: interes
SERVE 2014 - The role of service in the tourism & hospitality industry

SERVE 2014 - The role of service in the tourism & hospitality industry by Ford Lumban Gaol
English | 2015 | ISBN: 1138027367 | 250 pages | PDF | 10,8 MB

This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.