WorkTracer 5.5

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise.

Features of WorkTracer

Flexibility :
• Easy one-time setup procedure
• Choice of date format and currency symbol
• Up to three taxes on labor and sales
• Password protected functions (including all setup commands)
• Management of repair tickets
• Flexible labor rates
• Customer accounts
• Print & email invoices
• Set up your own text for contracts, invoices and receipts
• Option to print company logo on contracts, invoices and receipts
• All reports exportable in csv format (eg to Excel)
• Barcode compatible
• Receipt printer, cash drawer and pole display compatible
• Data file backup function
• POS for merchandise sales
• Printable manual (HTML document)
• Graphical work scheduler
• Export customers' mail merge file
• Flag for priority tickets
• Print barcoded ticket labels
• Attach photographs to equipment
• Accept merchandise orders
• Read customer data from TrackEasy rental software
• Print account statements
• Reminders for equipment recall
• Manage quotations
• Manage refunds
• SMS text messaging to customers
• Accept advance payments and part payments
• Manage warranties
• Reminders for tickets (eg waiting for parts, due on … )
• Option to round change to nearest 5 cents (Canada) Editable field names
• Employee commissions
• Option to print invoices in Dutch or Norwegian
• Check status of work tickets online
• Annual service contracts
• Track referrals

Reports:
• List customer details
• Customer's ticket history
• List stock details (highlights stock requiring reorder)
• Labor summary (by employee)
• Receipts (for specified period)
• Revenue (for specified period)
• Open tickets
• Merchandise sales and work history
• Tickets requiring account payment
• Tickets requiring collection
• Tickets with incomplete work
• Charges for tickets
• Summary report on tickets
• Summary report on sales
• Equipment history
• Stock reorders
• Account activity
• Stock locations
• Reminders
• Status of open tickets
• Status of stock orders
• Quotations
• Warranties currently in effect
• Employee utilization
• Deposits held

Home Page - http://www.grensoft.com/