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    The Heart of Hospitality

    Posted By: hill0
    Date: 10 Aug 2024 07:12:40
    The Heart of Hospitality

    The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
    Author: Micah Solomon, Herve Humler
    Narrator: Kevin T. Collins
    English | 2024 | ASIN: B0D96MWHDX | MP3@64 kbps | Duration: 7h 9m | 489 MB

    The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more. Created by leading customer service expert and Forbes.com contributor Micah Solomon, it features top hospitality industry professionals including Herve Humler (Ritz-Carlton), Danny Meyer (Union Square Hospitality Group), Tom Colicchio (Top Chef, Craft), Isadore Sharp (Four Seasons), Patrick O'Connell (The Inn at Little Washington), and many more. The result is a hospitality management and customer service resource like no other-essential for businesses inside and outside the hospitality industry.
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