Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees [Audiobook]
English | July 23, 2021 | ASIN: B09B2NG582 | M4B@128 kbps | 5h 56m | 325 MB
Author: Doug Lipp | Narrator: Tim Lundeen
English | July 23, 2021 | ASIN: B09B2NG582 | M4B@128 kbps | 5h 56m | 325 MB
Author: Doug Lipp | Narrator: Tim Lundeen
Leadership lessons from the iconic brand you can use to drive Disney-style success.
In helping Walt Disney create “The Happiest Place on Earth”, Van France and his team started a business revolution in 1955 that eventually became the Disney University - the employee training and development program that powers one of the most famous brands on earth.
Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management, and global competitiveness, specializing in the lessons he learned at the Disney U.