Empathy in UX Design
Released: 1/7/2025
Duration: 1h 5m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 191 MB
Genre: eLearning | Language: English
Released: 1/7/2025
Duration: 1h 5m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 191 MB
Genre: eLearning | Language: English
In this course, learn how to build your empathy skills and create a culture of empathy that enhances user experience and promotes product success. Instructor Cory Lebson starts by defining empathy and explores how it can help UX professionals, designers, and researchers understand customers’ needs and goals. He moves on to explain how empathy skills can be developed and discusses how to foster empathy and engage stakeholders with empathetic storytelling throughout the project lifecycle. Cory also covers why empathy is critical for effective user research and design, how to manage difficult emotions while remaining empathetic, and how to be an empathy advocate.
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