Effective Communication And Presentation

Essential tips and skills to develop your communication skills, for meetings and training sessions

What you'll learn

Develop excellent presentation skills

Grow confidence in everyday business communications

Learn the key techniques in presenting to an audience or meeting

Be able to adapt your message to engage any audience

Requirements

No extra software, programming experience or additional materials are required for the programme. The only requirement is an interest in the art and science of communicating and a desire to learn some practical skills in a business setting.

Description

This course provides you with the essentials on how to present to people, in one to ones, meetings and training sessions. You will improve the way you speak and present and learn how to deliver information more effectively - to make a lasting impact!  What’s in it? There are two 'units' each consisting of 10 essential elements. They are delivered via a short video lesson (approximately 2 minutes) and accompanied by a pdf document with the explanatory notes. The course contains an implementation summary, with suggested advice and activities on how to implement the techniques and ideas in your role. The entire programme takes around one to two hours to complete (if done end-to-end) but you can access the elements in any order so they can be fitted in around a busy schedule. Ideally, you would utilise the materials when you have a real meeting or training ‘situation’ ahead of you, and then you can put some of the techniques into practice. Developing communication skills can make a huge difference to the effectiveness of your team or department - and those who will at some point in their career be running these sessions. These top tips and techniques can be adapted to help you improve your performance and get the best results from those lucky enough to be in front of you!  Remember,  you can get in touch to inquire about organising group or individual training sessions, either online or face to face! 

Overview

Section 1: Introduction

Lecture 1 Introduction and resources

Section 2: The three 'Cs'

Lecture 2 The 3 'Cs'

Section 3: Questions!

Lecture 3 Questions!

Section 4: Identify the 'meat'

Lecture 4 Identify the meat

Section 5: Using your voice

Lecture 5 Using your voice

Section 6: The opening presentation

Lecture 6 Visualising to assist your memory

Section 7: Getting 'buy in'

Lecture 7 Using an ice breaker to get buy in

Section 8: Stories and facts

Lecture 8 Engaging via stories and facts

Section 9: Running the session

Lecture 9 Running the session

Section 10: Invite interaction

Lecture 10 Connect - Invite interaction

Section 11: Happy endings

Lecture 11 Make a happy ending

Section 12: Don't undersell yourself!

Lecture 12 Don't undersell yourself

Section 13: Ask the right questions

Lecture 13 Ask the right questions

Section 14: Putting groups to work

Lecture 14 Putting groups to work

Section 15: Using 'Post Its'

Lecture 15 Using 'Post Its'

Section 16: Hand outs

Lecture 16 About hand outs

Section 17: Invite interaction

Lecture 17 Invite Interaction - don't threaten with it!

Section 18: Use Body Language

Lecture 18 Using body language

Section 19: Handling difficult people

Lecture 19 Handling difficult people in a session

Section 20: Summarise as you go

Lecture 20 Summarise as you go

Section 21: Evaluation

Lecture 21 Evaluation

This course is designed for anyone who has to talk, present and communicate clearly to individuals or groups.